I recently switched my plan from the photography plan to the all apps plan. but i am still being charged for the photography plan, and now when i try to cancel it, they want me to pay $68 to cancel the subscription, or it gives me the option to change the plan, but thats what i already did?! yet im still being chared for the old plan. help
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How did you "switch"? Did you just take out the new plan and assume it replaced the other one? That's a very natural and reasonable assumption, but Adobe don't seem able to recognise this, and happily take multiple payments for nothing.