Change of subscription plan

[Ariane22482940ec3q]

I want to change my subscription plan into a another special offer but when it asks me to type in my schoolname I cannot type in that field. The ones with the drop down menu (like graduation year) work, but I cant type anything where I have to write the name of my university. I have tried with different browers but they none of them work. This is really annoying because the special offer is only for a limited amount of time and I dont want to pay more just because of a bug.

[kglad]

right click that text field>click inspect>you'll be abe to enter your school.

<moved from using the community >

[Nancy OShea · Accepted solution]

Contact Adobe Support directly.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.