• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Change of subscription plan

New Here ,
Nov 26, 2022 Nov 26, 2022

Copy link to clipboard

Copied

I want to change my subscription plan into a another special offer but when it asks me to type in my schoolname I cannot type in that field. The ones with the drop down menu (like graduation year) work, but I cant type anything where I have to write the name of my university. I have tried with different browers but they none of them work. This is really annoying because the special offer is only for a limited amount of time and I dont want to pay more just because of a bug.

Views

97

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Nov 26, 2022 Nov 26, 2022

Contact Adobe Support directly.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.

Likes

Translate

Translate
Community Expert ,
Nov 26, 2022 Nov 26, 2022

Copy link to clipboard

Copied

right click that text field>click inspect>you'll be abe to enter your school.

 

 

<moved from using the community >

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 26, 2022 Nov 26, 2022

Copy link to clipboard

Copied

LATEST

Contact Adobe Support directly.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines