I need to change my plan and buy the one that contains all the programs but when I enter my profile, click on the plan and see it, it does not give me the option to cancel or deactivate it. It is urgent I appreciate any solutions, greetings.
Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact.html?rghtup=autoOpen . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
As you have mentioned that you are unable to Cancel your plan from the "Manage Account" page and Since this is a peer to peer forums, please contact Adobe support for assistance with Upgrading to All Apps plans. Please remain signed in with your same email address before accessing the link https://helpx.adobe.com/contact.html, and click chat icon on the bottom-right of the page.