Changed my plan and it took my access instantly

New Here ,
Oct 31, 2021 Oct 31, 2021

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I changed my plan ready for my next month payment and instead of waiting for the next month cycle it changed instantly. So I have lost access to programs I have already paid for in this month??

 

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Account management , Billing

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Community Expert ,
Oct 31, 2021 Oct 31, 2021

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1635694352328.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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