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Hi there, How do I change from monthly paymetns to annual payments without xhanging plans? We want to keep our current plan and just want to change to paying yearly.
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Generally such changes entail cancelling the old plan and subscribing to the new one. The details on how to do this is mentioned in the link below
https://helpx.adobe.com/manage-account/using/change-plan.html
You can also contact support for assistance and redressal of any further questions you might have. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan