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Changing payment method in student subscription during quarantine

New Here ,
Apr 14, 2020 Apr 14, 2020

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Hi, I have the student subscription of creative cloud, and i can't change payment method for renovating my subscription because i have to contact support and it's not working during the quarantine.

My subscription will expire in 4 days...

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Adobe Community Professional , May 28, 2020 May 28, 2020
Hi, this is primarily a user-to-user Forum – so we don't really have the power to help you here, unfortunately... The only folks who have the ability to fix plan billing or account payment issues is Adobe Customer Care themselves. You should be able to reach them via live online chat or possibly phone: https://helpx.adobe.com/contact.html Sorry we can't be of more help to you here!

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Adobe Community Professional ,
May 28, 2020 May 28, 2020

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Hi, this is primarily a user-to-user Forum – so we don't really have the power to help you here, unfortunately...

The only folks who have the ability to fix plan billing or account payment issues is Adobe Customer Care themselves. You should be able to reach them via live online chat or possibly phone:

https://helpx.adobe.com/contact.html

Sorry we can't be of more help to you here!

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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