Changing subscription but different email address

[Ladina5C1F]

Hi, 

We've been using the photo adobe subscription for 9 months and now decided to upgrade to the full creative cloud. Since I'm a teacher we realized we could get the discount and so we had to use my work email address. Will Adobe still give me a refund for cancelling the photo subscription because I'm upgrading even though it is under a different email address?

Thanks for your help!

[kglad]

change your old email address to your school email address and then upgrade your subscription, https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html