Hi, I just made a call with my Credit Card service provider, why Adobe charge with 0$ ?
Is it related with my previous payment failed?
Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
thank you, this really helpful
what did support say?
The 0 cost is an authorization charge which adobe charges or attempts in order to check if the card is valid and the funds are available.