if you still don't understand and agree with the charge, contact adobe. there are 2 ways to contact adobe; chat and twitter (now x):
chat: use a browser that allows popups and cookies and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human.
twitter/x: tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
We appreciate you contacting us. There has not been any transaction made from Adobe's end recently on your account.
We checked your account info, The subscription you had was cancelled on October 22, 2022.
Please contact your bank for the transaction details. If there is still any confusion which needs details to be shared with/from Adobe, please contact our support team here: Contact Customer Care
Please do not share any private or confidential information here as this is a public forum.
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