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Charge on account

New Here ,
Jun 02, 2025 Jun 02, 2025

My bank was charged $65 I'm not sure what for? I have monthly subscription for 9.99$ / month why am I paying $65?? Please help. Thank you

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.

Scroll down here to see a list of the forums:
https://community.adobe.com/

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

Check your account:

https://account.adobe.com/products

What does it show?

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New Here ,
Jun 02, 2025 Jun 02, 2025
I have charge on my bank account for $65.31. I did not purchase anything
and only use Adobe very little. I appreciate your help before disputing
with my banker.
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Community Expert ,
Jun 02, 2025 Jun 02, 2025

https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html
-or contact your credit card company or bank if you think your account was stolen

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

again, does your account show the reason for the charge?  if not, contact your credit card issuer.

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Adobe Employee ,
Jun 10, 2025 Jun 10, 2025

Hi @elite_3264,

Sorry for the delayed response. I can see that you have an active subscription for Adobe Acrobat Premium since 6 days and 28 days. This is the reason you are getting charged.

You can get the details here: https://adobe.ly/45QhYNY

Let us know if you have any additional questions.
^Shivangi

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Community Expert ,
Jun 10, 2025 Jun 10, 2025
LATEST

the op has the same subscription x 2?

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