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Charged $130

New Here ,
Nov 24, 2016 Nov 24, 2016

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Hi,  so I usually don't check my credit card bill till the end of the month to see what I need to pay. Was confused to see that $130 has been charged for a year plan,  since I never signed up to renew it again. I had no emails about them renewing my plan and went on to see that the plan i cancelled months ago isn't cancelled. I would like my money back I feel cheated, since I can't afford $130 for a plan that I thought was cancelled and that I never use.  Now i have it for another year for no reason.  Please give me my money back.

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Adobe Employee , Nov 24, 2016 Nov 24, 2016

Hi tigercrashss,

I found that as of now the CC purchased on 14 Oct 2015 is cancelled.

Can you please contact support for this issue via https://helpx.adobe.com/contact.html .

Please feel free to let us know in case of any hindrance.

Regards

Rajashree

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Adobe Employee ,
Nov 24, 2016 Nov 24, 2016

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Hi tigercrashss,

I found that as of now the CC purchased on 14 Oct 2015 is cancelled.

Can you please contact support for this issue via https://helpx.adobe.com/contact.html .

Please feel free to let us know in case of any hindrance.

Regards

Rajashree

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