Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Charged $14.99 for what?? Refund Needed

New Here ,
Mar 31, 2021 Mar 31, 2021

Copy link to clipboard

Copied

I would like someone from Adobe to explain to me WHY I have been charged $14.99 on 3/26/21 for my Adobe Acrobat Pro DC?  I checked my Account/Plans/Billing History and it is BLANK.  My order history is also BLANK.  In fact, I have NO plans with Adobe. listed on my account.  I need an explaination on this charge and I would like a refund.  Before you tell me to call customer service, don't.  I tried hundreds of times and I kept getting HUNG UP on.  You cannot reach anyone on the phone.  

 

Please cancel whatever you are charging me because I shouldn't be charged anything.  

TOPICS
Account management, Billing

Views

28

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 31, 2021 Mar 31, 2021

Copy link to clipboard

Copied

LATEST

This isn't Adobe.  This is a user to user forum.

We aren't Adobe employees.

 

Please go to Adobe Customer Service:

 https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines