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Charged for a years subscription after I"d canceled recuring payment!

New Here ,
Mar 07, 2021 Mar 07, 2021

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I've been charged a full year subscription after canceling auto renewal BEFORE it was to renew.

I've disputed it with my credit card company but just got rebilled for it.

You people have stolen a weeks pay out of my kids mouths!

My next step is to go to the Massachusetts Autorney Generals office and complain. Luckily I live in Massachusetts and Adobes offices are also.

Im not going to roll over.

 

 

TOPICS
Cloud storage web assets, Collaboration, File sync, Libraries

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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these are user-to-user forums.  contact adobe support to find the issue,

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1615214920036.png


in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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