I purchased a student account using my school account in order to take advantage of the student rate. I previously had a personal paid account. I switched from my personal account and am now logged into creative cloud with my school account, however, there is no record of my transaction in my account management page. I have still been charged the monthly fee since May 29th.
There is no Adobe account administrator that I can get in contact with to address my issue when I go through the help portal, so hopefully the community can help me out to how I can get this resolved. Thanks!