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Charged twice in same month - how to resolve?

New Here ,
Jun 17, 2022 Jun 17, 2022

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Trying to resolve a billing issue. Was just charged twice on same day for a one month membership. 

 

I can't easily find out how to resolve the issue in the care centre. I can see the issue, they offer an explanation but I don't know how to contact them. 

 

Is there a support email address or phone number I can use? 

 

 

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New Here ,
Jun 17, 2022 Jun 17, 2022

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Nevermind. Found a way to contact support on a related post. 

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Community Expert ,
Jun 17, 2022 Jun 17, 2022

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For the benefit of others:

 

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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