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Chariged twice

New Here ,
Jan 20, 2020 Jan 20, 2020

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Why Adobe keeps charging my account? Even after I cancelled one, it charged me twice higher( about 91$). How can I contact the administration or who should I contact? And how can I receive my money back?

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Billing

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correct answers 1 Correct answer

Adobe Community Professional , Jan 20, 2020 Jan 20, 2020
This is a public forum, not the link to Adobe support -other users here can't help with an account problem Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html . Also - beware of answering anyone who sends you a private message https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

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Adobe Community Professional ,
Jan 20, 2020 Jan 20, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines