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Chat archives on Creative Cloud console via your chat system to get help

Explorer ,
Apr 14, 2024 Apr 14, 2024

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Dear Adobe,

 

Could you provide us the information of our chat/support iquiry to your chat system by the Creative Cloud console?

I'd like to refer previous chat in 2020, 2021, 2022. However, I cannot find the information in my inbox of Gmail. It's already gone from the inbox.

 

Best regards,

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correct answers 1 Correct answer

Adobe Employee , Apr 15, 2024 Apr 15, 2024

@infinitive5C86 The admin can access the old Enterprise support cases from the admin console under the Support tab.

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop ideas">

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Adobe Employee ,
Apr 15, 2024 Apr 15, 2024

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@infinitive5C86 The admin can access the old Enterprise support cases from the admin console under the Support tab.

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