CHAT?

[pszaboistvan]

A few years bedore I could chat with an Adobe expert in seconds but now it looks impossible. My problem is really comlicated. Any idea where to click for live chat?

[LinSims · Accepted solution]

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.



If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

[pszaboistvan]

I have nothing like this... That's a screenshot of my Mac... NO CHAT BUTTON

[Peru Bob]

Make sure that your browser is allowing popups.

After a few seconds on that page a chat winow will pop up.

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.o green.

[beatas15207664]

i also don't see a chat logo...

[Peru Bob]

Make sure to sign in to your Adobe account first and allow popups on your browser. You may not be able to see the chat window if using a VPN.

[beatas15207664]

Yes, i am. Everything is fine.