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chiarimento su pagamenti carta di credito

New Here ,
May 17, 2020 May 17, 2020

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sono un cliente cliente da anni, ho cambiato la mia EMAIL ora é EMAIL REMOVED 9per ADOBE CRTV_CLD_TRIAL IO usufroisco solo i servizi di PHOTO SHOP e di LIGHTROOM CLASSIC

 

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[This is a public forum, not Adobe support, please do not post personal information]

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Adobe Community Professional ,
May 17, 2020 May 17, 2020

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clarification on credit card payments

 

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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New Here ,
May 17, 2020 May 17, 2020

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(Email Address removed by Moderator) I use the PHOTO SHOP eLIGHTROOM CLASSIC subscription.

I find myself paying 2 subscriptions every month Why ???

A few days ago my credit card was picked up E.60.99 for ADOBE CRTV-CLD-TRIAL which I don't know what it is. Remember my new EMAIL: THANK YOU; Best regards

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LEGEND ,
May 17, 2020 May 17, 2020

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This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.

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