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Cloud log in

Megan23175930ucfk
New Here ,
Feb 15, 2022 Feb 15, 2022

Cloud app keeps saying i am logged out so i click to log in and it just comes back to the youve been logged out page?

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Jeffrey_A_Wright Adobe Employee
Adobe Employee ,
Feb 15, 2022 Feb 15, 2022

Latrice, sorry you cannot use your newly purchased Creative Cloud membership.  Are you installing the Creative Cloud software on a computer that you own?  What version of macOS is installed on the computer?

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Megan23175930ucfk
New Here ,
Feb 15, 2022 Feb 15, 2022
In Response To Jeffrey_A_Wright

My MacOS is newly updated to Monterey

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Jeffrey_A_Wright Adobe Employee
Adobe Employee ,
Feb 15, 2022 Feb 15, 2022
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In Response To Megan23175930ucfk

Do you own and manage the computer, Megan?  The inability to log in is very likely due to the current User account having insufficient privileges.  If you manage the computer yourself, then create a new local administrator User account and try signing in again. 

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