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Cobrança

New Here ,
Jun 27, 2024 Jun 27, 2024

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Olá, tudo bem? Fiz por milhões de vezes o cadastro FREE/TESTE GRATIS do photoshop. Adicionei por varias vezes meus dados e os dados do meu cartão. Porque toda hora que eu ia TENTAR entrar no photoshop, pedia pra eu comprar ou testar gratuitamente. Eu ia e fazia tudo de novo. E sempre ao finalizar, dava como adquirido com sucesso. Mas até então, continua dando as duas opções sempre ao entrar no photoshop. Cheguei até escolher a opção de compra e permaneceu igual. Em todas as vezes disse que a partir de tal prazo iria começar a cobrança. Mas assim, eu nem consegui fazer uso nem gratuitamente e nem comprando. Eu já estou avisando agora, pois não consegui fazer uso. Exatamente por isso não quero nenhum tipo de cobrança. Acredito eu que serão varias inclusive. Pois foram milhares de tentativas!

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Community Expert ,
Jun 27, 2024 Jun 27, 2024

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start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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Community Expert ,
Jun 27, 2024 Jun 27, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.




<"moved from cc desktop">

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