Cobro indebido por cargos de cancelacion de cuenta.

New Here ,
Apr 06, 2022 Apr 06, 2022

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El día que me debieron cobrar nuevamene, lo cancele, pero al día siguiente se me cobro un monto altamente exagerado, pido solucion porfavor, ya que me perjudica mucho. Gracias

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Adobe Community Professional ,
Apr 06, 2022 Apr 06, 2022

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Hello @Jahaira Star ,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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