Cobro indevido

New Here ,
Aug 02, 2021 Aug 02, 2021

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Contrate un pago mensual de $29.99 dolares y Revisando mi estado de cuenta tengo un cargo por $599 dolares no solicite y no he comprado nadanecesito saber como solcito el renbolso

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Community Expert ,
Aug 02, 2021 Aug 02, 2021

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1 - if you did not buy something for $599 you need to contact your credit card company to find out about fraud

 

2 - Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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