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Cobro no autorizado

New Here ,
Nov 22, 2023 Nov 22, 2023

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Hola, quiero reportar un cobro hecho por Google Adobe Inc el dia 21/11/2023 por $22000 argentinos, yo ni si quiera estaba al tanto de que existe este tal "Adobe" y alguien hizo cobro de una suscripcion. Hace un mes estoy tratando de comunicarme con alguna persona de esta empresa pero lo unico que me ofrece es un bot que contesta solo. Si alguien pudiera ayudarme este es mi mail: [Moderator : removed personal information]

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Account management , Billing

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Community Expert ,
Nov 22, 2023 Nov 22, 2023

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you need to contact the google play store.

 

 

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New Here ,
Nov 23, 2023 Nov 23, 2023

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Hola kgald, ya lo hice y sabes que me respondieron? "Google Adobe Inc. es otra empresa". Siento que me estan estafando

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Community Expert ,
Nov 23, 2023 Nov 23, 2023

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if you don't recognize this charge, contact your credit card issuer and dispute the charge or report fraud is you suspect that.

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