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Cobros indebidos

New Here ,
Dec 28, 2022 Dec 28, 2022

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Ya no sé cómo eliminar el cobro injusto mensual de $14.99 que me roba Adobe

yo me desinscribi hace ya más de 2 años pero siguen cobrando aunque no tengo nisiquiera una cuenta activa

Gabriela S. Palmieri

PHONE REMOVED

Do not post private information in a public forum

 

copio el robo de hoy:

 

 

GabrielaS27732644zfvd_0-1672260973912.png

 

Urge ayuda por favor

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Account management

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Community Expert ,
Dec 28, 2022 Dec 28, 2022

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contact adobe support and correct the problem.  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

 

<moved from using the community >

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