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Cobros indevidos

New Here ,
Oct 19, 2023 Oct 19, 2023

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Me han querido cobrar la subscripcion masde 4 veces, y me la cobraron porque tenia dinero en la cuenta.

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Community Expert ,
Oct 20, 2023 Oct 20, 2023

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contact adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Adobe Employee ,
Oct 20, 2023 Oct 20, 2023

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Hi @default33046663ync5yr,

We appreciate you contacting us. We checked and found that you have been charged for using Adobe subscription for 1month and 17days.

Is there anything wrong with that? Let us know. We're here to help.

 

Regards,

Shivangi 

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