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comment contacter adobe?

New Here ,
Jul 05, 2023 Jul 05, 2023

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Bonjour

je cherche à contacter Adobe pour une plainte.

Il me facture un service non demandé

Merci pour votre réponse

alban.e

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correct answers 1 Correct answer

Community Expert , Jul 05, 2023 Jul 05, 2023

there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look

...

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Community Expert ,
Jul 05, 2023 Jul 05, 2023

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there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

 

==========================

<moved from cc desktop>

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New Here ,
Jul 05, 2023 Jul 05, 2023

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grateful

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]

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Community Expert ,
Jul 05, 2023 Jul 05, 2023

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@alias-nb 

 

you're welcome, but don't reply by email, or remove your signature before sending. these are public forums.

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