Communicate new bank details

New Here ,
Jul 09, 2021 Jul 09, 2021

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Adobe is not accepting a new but correct IBAN code. I try to to get in contact with the Adobe service to clarify the situation, but no chance, no email address, no contact details, horror. In addition to that I want to change my payment periode from monthly payment to yearly payment, also not possible. Horror

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LEGEND ,
Jul 09, 2021 Jul 09, 2021

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WARNING WARNING Adobe will not contact you. But scammers will contact you and ask for your personal details, bank code, credit card and everything else. DO NOT BE TRICKED, you could lose a lot of money and worse.

 

There is NO EMAIL contact for Adobe. 

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Participant ,
Jul 11, 2021 Jul 11, 2021

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The support told me that they will contact me via email yesterday. What is right now? 

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Adobe Community Professional ,
Jul 09, 2021 Jul 09, 2021

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As @Test Screen Name said, there is no email contact for Adobe. 

 

Adobe provides support through the Chat function on the contact page or through a phone call.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.

PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Jul 11, 2021 Jul 11, 2021

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Email is not secure.  Genuine Adobe employees will NEVER contact you over Outloook, Yahoo, Gmail, or Skype.

 

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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