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Como cambiar de plan anual pago mensual a plan mensual pago mensual

New Here ,
Dec 07, 2022 Dec 07, 2022

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Hola, encantada. Me gustaría saber si es posible cambiar de un PLAN ANUAL DE PAGO MENSUAL a un plan MENSUAL DE PAGO MENSUAL, es decir, tener la opcion de cancelar mi plan otra vez sin tener que pagar el 50% de la cuota por cancelación anticipada. Gracias. 

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Community Expert ,
Dec 07, 2022 Dec 07, 2022

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I think you can UPGRADE from the MONTHLY PAYMENT MONTHLY to the ANNUAL MONTHLY PAYMENT, but not the other way around. You'll need to talk to customer support about it.

 

Adobe provides support through the Chat function on the contact page, through a phone call, or through Twitter. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID.
You must allow cookies in your web browser for this to work.
Disable any ad blocker
Disable any pop-up blocker for the site
Disable any script blockers for the site

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
LinSims_0-1628856392489.jpeg

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html


You can also try Twitter, @ AdobeCare. (take out the space)

 

Meantime, I'll move this to the Account, Payment, & Plan forum, which is the appropriate one for questions of this sort.

 

* The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.
* Questions about business plans should be posted in Enterprise and Teams 
* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

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New Here ,
Dec 07, 2022 Dec 07, 2022

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Hello, I would like to change my anual plan (paying monthly) for a month plan, i mean, being able to cancel anytime without having to pay the 50$ for canceling before the plan ends. Thank you. 

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Community Expert ,
Dec 07, 2022 Dec 07, 2022

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I'm merging this with the other post you made in Spanish on this topic.

 

Please do not make multiple posts on the same topic. If you want the information in both English and Spanish, put both versions in the same message. Thanks.

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Community Expert ,
Dec 07, 2022 Dec 07, 2022

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LATEST

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/... - links and pictures
-the special Photography Plan is ONLY available on an annual plan, with monthly or 1 annual payment

 

As stated, you will need to contact support to change your plan

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