COMPLAINT

New Here ,
Feb 11, 2022 Feb 11, 2022

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I am already subscribed to the pdf service but i was subscribed to ProDC withoutout my approval and a monthly fee charged from my credit card for 3 months. Now in cancelling I am being told that I will be charged a further big amount. Please correct this!

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LEGEND ,
Feb 11, 2022 Feb 11, 2022

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This is a community forum. Warning: this is not Adobe staff. It's anyone. Adobe WILL NOT RESPOND so if you get a message from someone saying they are Adobe, they are a fake. Do not give any personal info or allow access to your computer.

 

yes, there is a cancellation fee, that is correct. If you contact Adobe Customer care they MIGHT be able to put this right, if you have a good case. Another warning: they may offer you "free months". Don't accept, it will restart charging after that. 

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