Compra de todas las aplicaciones

New Here ,
Apr 21, 2022 Apr 21, 2022

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Hola compre y me descontaron el monto del plan de todas las aplicaciones de Adobe Creative y solo me esta dejando descargar PSD. 

AYUD PORFAVOR

GRACIAS

 

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correct answers 1 Correct answer

Adobe Community Professional , Apr 21, 2022 Apr 21, 2022
@Juan Ignacio24144088lzg3, What did you buy?  Log-in to your account below. https://account.adobe.com/plans If you need more help, CONTACT ADOBE SUPPORT: ================ Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Apr 21, 2022 Apr 21, 2022

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When you have a subscription
-sign in to your account with your ID and password
-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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New Here ,
Apr 21, 2022 Apr 21, 2022

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No me quedo claro la explicacion 

 

Si podrias repetirmelo gracias

 

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New Here ,
Apr 29, 2022 Apr 29, 2022

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Finalmente pude descargar los programas, el tema ahora es que en su minuto como hace una semana o dos hice la compra de todos las aplicaciones de adobe que me salieron CLP 16.184 pesos, y ahora me esta pidiendo que tengo que renovar ya que se acabo el tiempo de prueba. Pero yo no pague 16.184 pesos por una semana de prueba, el descuento se me hizo a la cuenta y tengo el comprobante, por lo que deberia poder tener todos los programas de una buena manera

 

Quedo atento 

Muchas gracias

 

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Adobe Community Professional ,
Apr 21, 2022 Apr 21, 2022

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@Juan Ignacio24144088lzg3,

What did you buy?  Log-in to your account below.

https://account.adobe.com/plans

 

If you need more help, CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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