Confuse with the plan

New Here ,
Jan 12, 2022 Jan 12, 2022

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Vidya22615765rpup_1-1641978087038.png

I already purchase plan on above but when i log-in for Adobe Premiere Pro still need buy the application. should I purchase the plan on the bottom? Can you give me the differences between that plan? Now I am active students in the University. I hope I can get best price for buying. Thank you 

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Adobe Community Professional ,
Jan 12, 2022 Jan 12, 2022

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Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.htmlIf it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

The difference between both the plans is that it seems the first one is a student/teachers subscription and is discounted, also its a yearly plan so early cancellation incurs a cancellation fees.
-Manan

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LEGEND ,
Jan 12, 2022 Jan 12, 2022

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But, DO NOT PURCHASE. Your plan already gives you access to Premiere Pro, something needs to be fixed. The second picture you post is just the full price; you paid the academic price, but get all the same apps.

 

Make sure your Creative Cloud app is logged on with the account which paid for the plan, of course, that is how it knows.

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Adobe Community Professional ,
Jan 12, 2022 Jan 12, 2022

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After installing.  Restart your computer.

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > Sign-in to Creative Cloud with your paid ID and password.

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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