Confused over 'Manage Plan' options

[Flexigav]

How do I change my plan through my "Manage Plan" page when my only "Available actions" for my current plan are "End your service" with a "Cancel your plan" button. I wish to change my plan, not end my service. Has anybody else experienced this scenario?

[Shivangi_Gupta]

Hi there,

We understand you're willing to look for an option to change your plan. Please take a look at this article to know how: https://helpx.adobe.com/manage-account/using/change-plan.html

I hope it helps.

[Dj_Creative_Enthusiast]

Hi @Flexigav ,

Thank you for posting your query here.

Further to the help article shared by Adobe representative, you may as well contact Adobe Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

Hope this helps. 

Thank you.