contact adobe

New Here ,
Mar 31, 2020 Mar 31, 2020

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Hello, I was charged for a subscription while I was in the trial period and ended it. I would like to contact adobe but nobody answers me on the chat.

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correct answers 2 Correct answers

Community Expert , Mar 31, 2020 Mar 31, 2020

We are volunteers and users, just like you. We cannot help with account and/or payment problems/questions — only Adobe Customer Service can do that.

 

All we can do is to give you the correct information.

 

Contact Adobe Customer Care: https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

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Community Expert , Jan 20, 2022 Jan 20, 2022

For contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.

If you are still not able to get through to the chat, change your browser, device, network
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-M

...

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Community Expert ,
Mar 31, 2020 Mar 31, 2020

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We are volunteers and users, just like you. We cannot help with account and/or payment problems/questions — only Adobe Customer Service can do that.

 

All we can do is to give you the correct information.

 

Contact Adobe Customer Care: https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

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New Here ,
Jan 20, 2022 Jan 20, 2022

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Hi there

Did you make any progress with your subscription issue? I have the same problem and contacting customer support is proving impossible.

Grateful for any feedback.

Kind regards.

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Community Expert ,
Jan 20, 2022 Jan 20, 2022

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For contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.

If you are still not able to get through to the chat, change your browser, device, network
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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