Contact help center

New Here ,
Apr 22, 2021 Apr 22, 2021

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Hello!
I have some problems with payments and I want to talk directly with someone by chat or email, how can I reach someone for payments issues?

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correct answers 2 Correct answers

Adobe Community Professional , Apr 22, 2021 Apr 22, 2021

[Moderator moved from Using the Community (forums) to Account, Payment & Plan.]

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
2. Scroll down to Contact Adobe or Adobe Help Center on the same page.
3. Online chat is available in English 24/7. See screenshot.

image.png
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal busine

...

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LEGEND , Apr 23, 2021 Apr 23, 2021

Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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[Moderator moved from Using the Community (forums) to Account, Payment & Plan.]

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
2. Scroll down to Contact Adobe or Adobe Help Center on the same page.
3. Online chat is available in English 24/7. See screenshot.

image.png
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

===============

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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LEGEND ,
Apr 23, 2021 Apr 23, 2021

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Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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