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Contact with Adobe!

Community Beginner ,
Oct 24, 2023 Oct 24, 2023

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Hello!

 

So yeah i really need to get in direct contact with a Adobe support or anything like that. Not the AI Bot that can't understand. And yes i understand hows the bot works and i no i can't go that way. It's really important for me.  Im Certified in 4 programs and have been in Adobe Champions and have been loyal with Adobe and i think they can atleast read one of my mails (if i can find any mails to contact)

 

Do you guys know any way to do that?  Would be great if it was swedish Adobe? but anything will work. Thank you so much 🙂

 

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Community Expert ,
Oct 24, 2023 Oct 24, 2023

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it would be helpful to know what this is about so we can move your post to the correct forum. 

 

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

 

========================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Beginner ,
Oct 24, 2023 Oct 24, 2023

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Thank you for explaining and trying to help. Nice to see you took your time to read.  But this support system Adobe use is really bad. I will go through my contacts to get to them.  If this post missleads or anything you can remove it or something!

 

Thanks alot 🙂 ❤️

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Community Expert ,
Oct 24, 2023 Oct 24, 2023

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again, what is this about?

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Community Beginner ,
Oct 24, 2023 Oct 24, 2023

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It's about Payment, Adobe Certifications. And Adobe Championship. it doesent relate to the question. 

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Community Expert ,
Oct 24, 2023 Oct 24, 2023

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understoood (and thank you).  but knowing the issue does allow me to move your post to the correct forum.

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Community Beginner ,
Oct 24, 2023 Oct 24, 2023

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I make it easy for you my friend. I remove the post! take care

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Community Expert ,
Oct 24, 2023 Oct 24, 2023

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it's already moved and you won't be able to delete it.

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Community Expert ,
Oct 24, 2023 Oct 24, 2023

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LATEST

It's about Payment, Adobe Certifications. And Adobe Championship. 

By @Wimlamp4

 

For questions about Certiport’s Adobe Certified Professional World Championship, use the NavBar at the top or the Contact Us form at the bottom of this page:

https://acpchampionship.certiport.com/

 

Jane

 

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Enthusiast ,
Oct 24, 2023 Oct 24, 2023

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He soluccionado bastantes asuntos por el chat de Adobe. Al Bot escríbele "agente" y confirma cuando te lo pida. Y te pasan con él. Normalmente el que primero te atiende es de tupaís. Si el tema es complicado, técnico por ejemplo, te pasan a otro. Una vez con este , a veces ocurre que tras lo que parece un silencio aparece "terminado".  Repites el proceso y el chat reconoce con lo que estabas y vuelves a un agente.  En tu perfil de cuenta, en la parte inferior de la página, pincha en "historial de soporte". Si algún caso está abierto te permite que añadas lo que estimes.

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