Contacting Adobe

New Here ,
Mar 23, 2021 Mar 23, 2021

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Hi! It seems impossible to contact a real person at Adobe. I'm reading that I am not the only person that's having this problem. How can this problem still exist in such a big well going company? I honoustly don't understand. Even the Contact button does not work! 

 

Does anyone here know how I can get to speak or email to an actual person at Adobe? Please include a link that does work. Thanks so much! 

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Adobe Community Professional , Mar 23, 2021 Mar 23, 2021
To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human. Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y You can also look at instructions at the following link https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032...

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LEGEND ,
Mar 23, 2021 Mar 23, 2021

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1. there is no email. Use chat or phone

2. Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

You can also look at instructions at the following link

https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
-Manan

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New Here ,
Jan 20, 2022 Jan 20, 2022

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Hi there

Youre not alone!

Did you make any progress with your subscription issue? I have the same problem and contacting customer support is proving impossible.

Grateful for any feedback.

Kind regards.

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