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Contacting customer service chat

New Here ,
Apr 12, 2021 Apr 12, 2021

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I'm trying to contact customer care on chat (or really just any possible way), but I'm just sent in an endless loop through different pages, where I inevitably end up on https://helpx.adobe.com/contact.html, where there is no contact info or option for chat.

Can anyone tell me where Adobe is hiding their contact info?

 

PS: I'm close to having a stroke here, since I know this could be made easily available, and I guess they don't want me to reach customer care.

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correct answers 1 Correct answer

New Here , Apr 12, 2021 Apr 12, 2021

Ok. I had to enable all cookies first.

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New Here ,
Apr 12, 2021 Apr 12, 2021

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Ok. I had to enable all cookies first.

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New Here ,
Oct 22, 2023 Oct 22, 2023

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kglad_0-1698062207780.png

 

You are unable to log on 

The code was supposed to arrive via email, but it did not arrive even if I pressed send again.

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Community Expert ,
Oct 23, 2023 Oct 23, 2023

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@Esra321091211ahd 

 

restart your mobile.

 

check your account, https://account.adobe.com 

 

if that shows your subscription, click the sign in to a different account option and make sure to use exactly the same adobe id used to cofirm your account.

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