CORREO ERRONEO A LA HORA DE SUSCRIBIRME EN VERSION PRUEBA

[prado_9578]

Hola, he querido suscribirme en la versión de prueba de 7 días, y a la hora de introducir el correo (tras meter los datos de la tarjeta de débito), me he equivocado, y lo he puesto mal. Mi duda es si se me harán cargos a la tarjeta, ya que no puedo acceder a la versión de prueba ni tampoco cancelar suscripción, ya que no se a dónde han ido a parar mis datos...

Me han hecho el cargo de seguridad y luego lo han anulado. Por tanto mi duda es si tendré problemas porque no quiero que me cobren algo que no estoy usando. Por favor, a ver si me pueden ayudar. Tampoco se dónde tengo que cancelar la suscripción, porque por más que me meto en los perfiles no me aparece ninguna. Gracias de antemano

[creative explorer]

@prado_9578 what? If you entered the wrong details to your debit card such as a number, chances are it won't go through. 

The fact that you saw a "security charge" that was then "canceled" is actually a good sign. Many online services, including Adobe, perform a small, temporary authorization charge (sometimes $1 or a similar small amount) on your card when you provide your details. This is to verify the card's validity and that it hasn't been reported as lost or stolen. When this charge is immediately reversed or "canceled," it typically means the transaction didn't fully go through for a paid subscription.

In your case, it's highly likely that because the email address was incorrect, the account creation failed or became unlinked from your successful payment verification, preventing a full subscription from being set up under an accessible account.

[John T Smith]

For WRONG EMAIL CREATION go to this link and scroll down
https://helpx.adobe.com/manage-account/using/create-update-adobe-id.html

[kglad]

i disagree with @creative explorer; you have correctly assumed you need to cancel or you'll be charged.