Adobe is providing "free" access to its Creative Cloud apps only if you are in education as a teacher or student. For institutions that give students access to Creative Cloud apps through on-campus computer labs, Adobe is enabling those students to work remotely for 60 days through a temporary "at home" access. This has to be set up through the school.
Your best bet is to contact customer service and ask. I've seen people saying that they've gotten breaks on paying subscriptions, but as far as I am aware, there is currently no official Adobe policy regarding relief for individual subscribers.
You might want to bookmark Jane's link, as updates to their policy will be posted to that site.
Click the following to contact Adobe customer support staff for help: