Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Creative Cloud app keeps trying to sync a folder that i'm no longer a part of!

Explorer ,
Apr 06, 2020 Apr 06, 2020

Copy link to clipboard

Copied

Hi All,

Creative Cloud app keeps trying to sync a folder that i'm no longer a part of!

I was invited to collaborate in a shared folder in Creative cloud.

 

After everything was done i no longer neede that folder so i was uninvited.

The folder dissapeared from my Creative cloud as it should but now i keep getting messages that i can't sync that folder. But i'm not in that folder anymore.

 

If a have a look at assets.adobe.com i also can't see the folder.

any ideas? or is there any way i can reset the preferences for the creative cloud app?

my gutt tells me it has something to do with the app itself. I've allready tried Cmd + Opt + R but that didn't solve the problem.

 

i'm on a mac! any ideas? i've been getting that error message every 30 seconds.

 

thanks in advance 🙂

TOPICS
Account management, Creative Cloud, File sync, Installation

Views

153

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation