Creative Cloud billing nonsense

[jasond]

Got an email this morning from billing.  My card on file expires this month, and my plans expire/renew in February and March of next year.  That's in 6 months and 7 months.  Hey Adobe, do you think your customers might appreciate slightly different wording?   I'm very well aware that I'm getting a new card this month, and I need to update all my auto pays.    Langauage like "avoid a lapse in service" and "we will re-attempt to charge your pending payments..." had me worried there for a minute.  Adobe, you didn't "attempt" to charge me because my plan doesnt renew for HALF A YEAR.   A scheduled payment six months from now isn't excatly "pending".  I'm HALF A YEAR away from risking a "lapse in service", and this is not something I need to deal with "within the next 24 hours".  I don't need the scare tactics before I have my coffee.   Seriously. 

*go ahead, comment that it does say "(If applicable)".  

[John T Smith]

Nobody here in a public forum can see your account information

This space is provided by Adobe, but this is not Adobe support 

The Adobe support staff who read & post here do not, as far as I know, have anything to do with Adobe's policies

Nobody at Adobe who makes policy is going to see your message

[Peru Bob]

There might be a number of customers that would appreciate a "heads up."

[kglad]

early notification is better than none or late notification.  and users probably vary on late/early