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Creative Cloud: Can't log out, can't login, can't uninstall

New Here ,
Nov 26, 2019 Nov 26, 2019

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Hello.

 

I seem to be stuck in an infinite loop with the Creative Cloud app.

I had an Adobe CC license for my previous job. I've now switched jobs, which means my home computer is logged in using my previous employers login details, but since I no longer work there, the password has been changed and I can't log in.

 

I've gotten a new Adobe CC license through my new employer, which I want to use at home occasionally. However, when I open CC it says that I am logged in using my old employers credentials, and I can't log out. 

 

I figured I would uninstall CC and try a "hard reset", but I can't uinstall CC since I have some CC apps installed on my computer. However, I can't uinstall these apps and thereby uninstall CC, as I need to log in to CC to uninstall the apps.

 

What am I supposed to do, Adobe?

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Account management, Creative Cloud, Installation

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Adobe Community Professional ,
Nov 26, 2019 Nov 26, 2019

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