I've recently purchased a yearly Creative Cloud Membership through my university in April. I've had access to my account since then, but today I have been locked out of all the apps with an error message that I need to pay for my subscription.
Additionally, my account has no previous record of my CC purchases, even though I have bought the subscription since 2018.
Has anyone had the same issue or knows who can help resolve?
Make sure you are logged into the correct Adobe id, ie probably the school's e-mail address. If that is the case, please follow the advices here from John (sign out / sign in) and Nancy and Just Shoot Me (contact your school's helpdesk).
ABAMBO | Hard- and Software Engineer | Photographer