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Creative cloud plans and expired credit card.

New Here ,
Aug 09, 2021 Aug 09, 2021

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Hi,

Will my creative cloud plan be frozen if I don't update my expired credit card? 
What will happen if I don't update my card?

 

Thank you very much! 

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Account management

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Community Expert ,
Aug 09, 2021 Aug 09, 2021

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if your payment fails to be processed, your subscription will end.  if you have an annual subscription paid monthly, and that is ending early there's a penalty (= 1/2 the cost of the remaining months).

 

and you lose the use of the adobe subscription programs.

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Community Expert ,
Aug 09, 2021 Aug 09, 2021

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...and you may find that Adobe might send your debt to a collection agency in the future and it might affect your credit rating.

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Community Expert ,
Aug 09, 2021 Aug 09, 2021

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No payment = no services.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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