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Creative Cloud Redemption Code trouble

New Here ,
Sep 20, 2020 Sep 20, 2020

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My service for creative will expire soon, and I need a new redemption code to continue the use. However, I did not receive an e-mail with any new redemption code. Is there any I could get a new code so I can renew my subscription? Your help would be appreciated. Thank You.

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Adobe Community Professional ,
Sep 20, 2020 Sep 20, 2020

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Adobe Community Professional ,
Sep 20, 2020 Sep 20, 2020

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account forum.

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Adobe Community Professional ,
Sep 20, 2020 Sep 20, 2020

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A redemption code typically comes from a 3rd party reseller, not form Adobe.

Who did you purchase your plan from last year?   That's probably who you should contact.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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