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This is a public forum, not the link to Adobe support. Users here can't help with account or billing issues.
Click the following to contact Adobe customer support staff for help:
https://helpx.adobe.com/contact/support.html
You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.
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Premier Pro costs $33 per month. It is not a one time charge unless you prepaid annually. You are charged every month until you cancel.
Log-in to your Adobe account below to ensure your order is what you think it is.
https://account.adobe.com/plans
If you still need help, scroll down to the Contact Adobe button.
At the chat box, type Billing Agent followed by Enter key.