Credit card charge

[Lori-Ann34667611aebz]

I accidentally signed up for Adobe and then cancelled it. They charged my credit card, after the trial I cancelled and no I don't know how to get my money back. 
very hard to find out where to go and who to talk to ??

How frustrating 

[kglad · Accepted solution]

if you cancelled during the 14 day trial period, your refund should be in process, https://account.adobe.com

if that doesn't show what you expect contact adobe support.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[Pelin351284659cbs]

I WANT TO REMOVE MY CREDIT CARD. ANY REAL PERSON CAN HELP ME?????

[kglad]

https://helpx.adobe.com/manage-account/using/delete-adobe-account.html#:~:text=Delete%20Adobe%20Acco....