Credit card still getting charged even when I cancelled

[J36271327n3x4]

Hi. I would like to stop the charges to my credit card. I cancelled and still getting the charges. How can I cancel this?

[roxyprofiji2]

Update: An unuse email was associated with the account. An email I no longer have access to. So using the chat service, write Agent to all the questions asking for written answer and you will go straight to an agent. I sent the invoices with the credit card associated with the charge. Provide all the emails you have. 

[Abambo]

Are you @J36271327n3x4 and @roxyprofiji2 ? 

[kglad]

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.